Chapter 16 - The Contractor Who Disappeared

The contractor's name was Owen Reed. His office badge had last been used the night before Flight 227. He had access to testing systems, not to the airline's full passenger database, and the difference mattered.
Investigators found that he'd copied a limited booking export without authorization. The export included Malik's seat assignment and contact details. The evidence did not show that Catherine or Elliot had instructed him to send the email.
When Owen's attorney contacted investigators, the reason for his sudden departure became clearer. Owen had panicked after seeing the online video. He feared being blamed for a much larger conspiracy.
He agreed to a formal interview. Owen admitted sending the fake verification message, claiming he wanted to see whether the false identity flag could be exploited. It was reckless, invasive, and potentially criminal; it was not a harmless test.
“Why Malik?” Rachel asked.
“Because his record was already marked,” Owen said. “I thought it was a dummy entry.”
“You used a real child's information.”
“I know.”
Owen also reported seeing a shared folder labeled PRIORITY PASSENGER OVERRIDES. The folder contained records of other reassigned travelers, including seniors, families, and passengers who had paid to select seats.
The team began a limited audit under privacy controls. Some cases had legitimate operational reasons. Others were poorly documented. A few mirrored Malik's: a powerful person wanted a seat, and somebody made another passenger disappear from it.
David asked that the review focus on those passengers, not on his company. “If their tickets were valid, they deserve an explanation too.”
That night, Evelyn put the birthday album on the coffee table. She opened to the last page and gasped.
Malik had pasted a photograph of her repair shop beside a new handwritten title.
PEOPLE ARE NOT SEATS YOU CAN MOVE AROUND.
May you like
The next morning, Mesa's auditors discovered that the priority-override folder had been accessed repeatedly by one finance committee administrator.
He worked directly for Richard Vance.